UIC Course Evaluation Questionnaire (CEQ) System
Evaluating courses and instructors at the University of Illinois at
Chicago used to be a frustrating pencil-and-paper affair. The manual
process was inefficient, time-consuming, and anachronistic to the increasingly
digital educational environment at UIC. Students held lingering suspicions
that the paper-based Course Evaluation Questionnaire (CEQ) was not truly
anonymous. Faculty complained of incomplete or unhelpful evaluation responses,
as they were often completed by students in a hurry after the final exam.
Budget-conscious college administrators regarded the tri-annual process
as a costly but necessary expense.
CADE responded to these misgivings by developing the Online Course Evaluation
System a process that is fairer, more convenient, more accurate,
and more efficient for everybody involved.
Towards the end of each semester, graduates and undergraduates in the
College of Nursing, School of Public Health and College of Pharmacy receive
an initial e-mail that explains the online CEQ system and links them
to a secure web site where they can complete their evaluations at their
own convenience. The students log in to this online evaluation through
a security system, but their results are stored and reported in aggregate
format. The students’ identities remain anonymous to instructors
and administrators, but the system invisibly traces individual participation.
Students are given a window of time (usually two to three weeks) to
submit their responses, and may freely log out and back in to finish
partially completed evaluations. Automatic e-mail reminders are sent
on a regular schedule until all remaining students have submitted their
responses or the evaluation period has ended. College administrators
can create their own evaluations and surveys and deploy them on a timetable
of their choice through an easy-to-use drop-down interface. Administrators
can adjust the regularity of the student e-mail reminders and set the
evaluation period start and end dates. Training and support for the system
are provided by CADE staff.
Reports are generated for each course and instructor, presenting the
frequencies of responses and mean scores for quantitative assessments
in tabular and graphical form. Faculty and administration can produce
these reports and incorporate them into reviews and planning for the
next semester. Accuracy hasimproved dramatically, while administrative
resource requirements have been reduced immensely.
“The Online CEQ system has streamlined the evaluation
process for the School of Public Health,” says Lindsey Bruso of
the Distance Learning Office. “We are able to assess our courses
and programs and enjoy having control over the content and scheduling
Overall, the online CEQ process has proven invaluable to faculty, college
administrators and students alike. The CEQ system is a perfect example
of an online solution, driven by an existing need, resulting in a superior
- Data management over multiple years
- Graphical data comparisons across courses, faculty, divisions
- Convenient college and student administration
- College control of evaluation content and scheduling
- Clear, timely reporting
- Easy to use interface
- Secure data
- Automated e-mail reminder
For more information about CADE's data management services for research
projects, contact firstname.lastname@example.org.